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I ordered an item for £48 from amazon UK last night. On top of postage it charged me £7.20 estimated import fees. The blurb said the company had 180 days to file paperwork proving they had paid fees. If less than estimated I would be refunded difference back to my credit card. If the company didn't file paperwork within 180 days I would be refunded the full 7.20. Lots to keep track of now with orders..... My biggest concern is if Customs go back to their previous practice of charging for the package to be forwarded on from them when you've already paid delivery to your address, that was/is a disgraceful practice.
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The amazon payment with a customs deposit does simplify life. But it does also mean that you will 100% be charged for something.
All delivery companies will charge a "Customs Clearance Fee" which is usually on top of anything already paid, and excluding the actual customs fees.
For some, this can be upwards of €35 just to file the customs paperwork even if there is no customs due.
Not sure if this is what you've experienced Tamara.
I think moving forward I will restrict my amazon purhcases to .ES or .DE since they are still inside of the EU and less likely to be hit with any additional tariffs or delays.
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Just had 4 parcels delivered by Coreos 👍 all stuff ordered from UK before Christmas. No charges.
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Placed an order on Amazon.es on the 7th of
January using Amazon Global delivery option - received the item today 18th of
January. Not too bad given the delays due to heavy snow on the mainland. It's interesting following the item journey though! Started in Sevilla, on to Vitoria then Leipzig in Germany, back to Vitoria before Madrid then in the end onto the Canaries!
Monday
January, 18 2021- 13:20 Local time | Delivered - Signed for by: xxx | PUERTO DEL ROSARIO
Friday
January, 15 2021- 14:58 Local time | Forwarded for delivery| LAS PALMAS - SPAIN
- 13:41 Local time | Arrived at Delivery Facility in LAS PALMAS - SPAIN| LAS PALMAS - SPAIN
- 11:17 Local time | Clearance processing complete at LAS PALMAS - SPAIN| LAS PALMAS - SPAIN
- 08:51 Local time | Arrived at Sort Facility LAS PALMAS - SPAIN| LAS PALMAS - SPAIN
- 04:19 Local time | Customs status updated| LAS PALMAS - SPAIN
Thursday
January, 14 2021- 22:48 Local time | Departed Facility in MADRID - SPAIN| MADRID - SPAIN
Wednesday
January, 13 2021- 12:23 Local time | Shipment on hold| MADRID - SPAIN
Monday
January, 11 2021- 19:19 Local time | Shipment on hold| MADRID - SPAIN
- 18:00 Local time | Processed at MADRID - SPAIN| MADRID - SPAIN
- 16:12 Local time | Arrived at Sort Facility MADRID - SPAIN| MADRID - SPAIN
- 00:55 Local time | Departed Facility in VITORIA - SPAIN| VITORIA - SPAIN
- Transferred through VITORIA - SPAIN| VITORIA - SPAIN
Sunday
January, 10 2021- 18:21 Local time | Departed Facility in LEIPZIG - GERMANY| LEIPZIG - GERMANY
Saturday
January, 09 2021- 02:30 Local time | Processed at LEIPZIG - GERMANY| LEIPZIG - GERMANY
- 01:59 Local time | Arrived at Sort Facility LEIPZIG - GERMANY| LEIPZIG - GERMANY
Friday
January, 08 2021- 23:18 Local time | Departed Facility in VITORIA - SPAIN| VITORIA - SPAIN
- 22:23 Local time | Processed at VITORIA - SPAIN| VITORIA - SPAIN
- 22:13 Local time | Arrived at Sort Facility VITORIA - SPAIN| VITORIA - SPAIN
- 21:10 Local time | Departed Facility in SEVILLA - SPAIN| SEVILLA - SPAIN
- 18:23 Local time | Processed at SEVILLA - SPAIN| SEVILLA - SPAIN
- 11:17 Local time | Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL| SEVILLA - SPAIN
Everyone you meet is fighting a battle you know nothing about. Be kind. Always.
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An update on my original post, parcel posted in Inverness 10th Dec 20, actually arrived Friday 15th Jan 21, very frustrating as post office in Caleta closed Saturday so never got till the Monday.
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Rome77
I'd be tempted to email Jeff with those details - see what he has to say! Jeff@Amazon.com
I agree the time is quite good for here but it seems an unnecessarily large carbon footprint.
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