09-12-2018, 12:36 AM
CAAF (Consorcio de Abastecimiento de Agua a Fuerteventura) have introduced a WhatsApp service for reporting problems. These can be within your boundary or anywhere outside. I use it regularly to report water leaks in Tindaya spotted while I'm out walking. Our mains pipes here are dreadful, either they are on the surface and the goats nibble through knowing they can get at water or the pipes are buried amongst sharp rocks that gradually fracture the pipes. There are several roads where you can see repair joints in the pipes all lined up next to each other for metres on end - why on earth don't they just put a new length of pipe in?
Anyway, the service is excellent and the repairs are very timely. I used to take a hard copy of a Google map into the office when I went to Puerto, sometimes days after the leaks started, and then wait days for any repair work to happen. Now it all seems to happen within 24 hours. The WhatsApp is monitored all the time - whenever I have sent a message it's been acknowledged very quickly (not automated replies).
Photos are welcomed, address of problem if possible or GPS co-ords if in the middle of nowhere or road name not known.
606 999 525 WhatsApp
CAAF covers the north of the island but I'm not sure who is responsible for repairs in the middle or south. If you know of similar services for other companies please start a new thread and post the details - thanks.
Anyway, the service is excellent and the repairs are very timely. I used to take a hard copy of a Google map into the office when I went to Puerto, sometimes days after the leaks started, and then wait days for any repair work to happen. Now it all seems to happen within 24 hours. The WhatsApp is monitored all the time - whenever I have sent a message it's been acknowledged very quickly (not automated replies).
Photos are welcomed, address of problem if possible or GPS co-ords if in the middle of nowhere or road name not known.
606 999 525 WhatsApp
CAAF covers the north of the island but I'm not sure who is responsible for repairs in the middle or south. If you know of similar services for other companies please start a new thread and post the details - thanks.