05-12-2018, 03:44 PM
Ah, bloody hell, that's nonsense. I have always been a supporter of RA and their low-cost, option-based model, but this is a ridiculous.
The legislation exists to protect customers when the airlines fail to provide the services those customers depend on. If people get to their destinations massively late or not at all because of things within the airline's control, that's the airline's fault and they should have to pay.
I don't mind having to pay to sit next to the rest of my party, I do mind being left stranded in an airport.
Bad form from Ryanair.
The legislation exists to protect customers when the airlines fail to provide the services those customers depend on. If people get to their destinations massively late or not at all because of things within the airline's control, that's the airline's fault and they should have to pay.
I don't mind having to pay to sit next to the rest of my party, I do mind being left stranded in an airport.
Bad form from Ryanair.