18-07-2023, 07:11 PM
Radio Sintonia:
New shift management system through tickets at the General Hospital of Fuerteventura.
The Management of Health Services of the Health Area of Fuerteventura, attached to the Ministry of Health of the Government of the Canary Islands, implements from this Wednesday, July 19, a shift management system that will optimize the waiting times of patients and their companions who come to the area of External Consultations of the General Hospital of Fuerteventura.
This new system, which is part of a global project of the Canary Islands Health Service (SCS), has an impact on shift management and patient circulation and includes a waiting management system and digital signage integrated with the previous one.
It also includes systems for integration with hospital information tools, administration and configuration and exploitation of information for reporting and statistics.
Operation
Through this new system, patients who have an appointment for a consultation, upon arrival at the General Hospital of Fuerteventura must obtain their shift ticket printed in the two dispensers enabled for this purpose in the main hall of the building and, additionally, on each floor of outpatient consultations.
These tickets include an alphanumeric code that will serve to identify the patient, thus preserving their privacy since their personal data will not be recorded.
Getting the Turn
To obtain this ticket it will be necessary for the patient to identify themselves in the dispenser by means of their DNI or Individual Health Card (TSI) and proof of appointment (bar code), or by typing their ID and their proof of appointment on the touch screen of the shift dispenser.
In this way, a printed ticket will be easily obtained that will easily direct the patient to the designated waiting room for consultation with their specialist. Once in the waiting room, the patient will be called for consultation through the information screens where they will be identified by the alphanumeric code assigned on the ticket.
Additionally, and once the consultation is over, the patient may obtain from the dispensers a proof of appointment, if necessary.
As an additional note of importance for users and patients, it will not be possible to obtain the shift ticket before 30 minutes of the scheduled appointment time, which is extremely important in order to avoid unnecessary stays in the hospital recitation.
In this start-up process, users will be guided at all times by support personnel who facilitate the management of the successive steps.
New shift management system through tickets at the General Hospital of Fuerteventura.
The Management of Health Services of the Health Area of Fuerteventura, attached to the Ministry of Health of the Government of the Canary Islands, implements from this Wednesday, July 19, a shift management system that will optimize the waiting times of patients and their companions who come to the area of External Consultations of the General Hospital of Fuerteventura.
This new system, which is part of a global project of the Canary Islands Health Service (SCS), has an impact on shift management and patient circulation and includes a waiting management system and digital signage integrated with the previous one.
It also includes systems for integration with hospital information tools, administration and configuration and exploitation of information for reporting and statistics.
Operation
Through this new system, patients who have an appointment for a consultation, upon arrival at the General Hospital of Fuerteventura must obtain their shift ticket printed in the two dispensers enabled for this purpose in the main hall of the building and, additionally, on each floor of outpatient consultations.
These tickets include an alphanumeric code that will serve to identify the patient, thus preserving their privacy since their personal data will not be recorded.
Getting the Turn
To obtain this ticket it will be necessary for the patient to identify themselves in the dispenser by means of their DNI or Individual Health Card (TSI) and proof of appointment (bar code), or by typing their ID and their proof of appointment on the touch screen of the shift dispenser.
In this way, a printed ticket will be easily obtained that will easily direct the patient to the designated waiting room for consultation with their specialist. Once in the waiting room, the patient will be called for consultation through the information screens where they will be identified by the alphanumeric code assigned on the ticket.
Additionally, and once the consultation is over, the patient may obtain from the dispensers a proof of appointment, if necessary.
As an additional note of importance for users and patients, it will not be possible to obtain the shift ticket before 30 minutes of the scheduled appointment time, which is extremely important in order to avoid unnecessary stays in the hospital recitation.
In this start-up process, users will be guided at all times by support personnel who facilitate the management of the successive steps.