Hi , check the State of emergency thread and Repatriation from Fuerteventura, please.

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far they got cancellations have jet2

Jet2 Cancellations - how far have they got?
#1
Has anyone had "the call" from Jet2 offering re-booking or refund?
They are supposed to be calling customer in departure date order.
I'm booked for June 3rd and was wondering where they had got up to.
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#2
I asked for a refund for a flight on 2nd May. Not heard anything yet so think you might have a long wait. Think its just a way for them to kick things into the long grass. Keeps people from contacting them constantly. Also they need our cash to keep the company going, they will not be bothered about your refund if they go bust be someone else's problem.
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#3
I had a call on Friday for ours which was May 6th.
They are refunding it as booked another date in June following the Jet2 email that they were resuming flights from June 17th.
I expect this will also get refunded when the time comes.
Working on it  Cool
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#4
Thumbs Down 
Our flight was on the 26th of March, we had a email from Jet 2 saying you will receive a refund within 28 days, still waiting!
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#5
(27-04-2020, 10:44 AM)Pete Garyga Wrote: I had a call on Friday for ours which was May 6th.
They are refunding it as booked another date in June following the Jet2 email that they were resuming flights from June 17th.
I expect this will also get refunded when the time comes.

A bit confused about your reply.

You got a call but did they actually put the Money back into the bank or onto the card where you paid it from?

If you got the actually cash back into some sort of account then that is good news as it will be the first time I have heard of some one getting the cash back from one of the LOCO carriers since the COVID19 crisis.
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#6
(27-04-2020, 12:54 PM)beachlife Wrote:
(27-04-2020, 10:44 AM)Pete Garyga Wrote: I had a call on Friday for ours which was May 6th.
They are refunding it as booked another date in June following the Jet2 email that they were resuming flights from June 17th.
I expect this will also get refunded when the time comes.

A bit confused about your reply.

You got a call but did they actually put the money back into the bank or onto the card where you paid it from?

If you got the actually cash back into some sort of account then that is good news as it will be the first time I have heard of some one getting the cash back from one of the LOCO carriers since the COVID19 crisis.

Yes I got a call, we discussed the options including rearranging the holiday but I'd already booked another date with them so we agreed that they would refund the payment back to my card and it would take 3 to 5 days possibly longer due to the workload. 
The refund's not arrived as yet but I'll keep you posted.
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#7
Just checked my credit card online and the refund has arrived. Result! Well actually result would have been a trip to Fuerte and no CV-19 but hey ho.
#StaySafe
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#8
That's impressive Pete, and how it should work. Hopefully we'll see you back on the island before too long.  Fingers Crossed
Living my dream
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#9
(28-04-2020, 10:43 PM)TamaraEnLaPlaya Wrote: That's impressive Pete, and how it should work. Hopefully we'll see you back on the island before too long.  Fingers Crossed

Well we have 3 more trips booked this year so will see. Hopefully so but if not we can wait. 
The biggest upset is we're due to complete on a house purchase tomorrow. Not sure if it will or not, the lawyer has POA but even if it does we can't get.
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#10
Well done Pete. Further illustration if it were needed that Ryanair really is the pits, not just “the likes of Ryanair” as certain people wish to imply. 

Never again. Will pay a few quid more in future for the peace of mind.
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