VV Licence paperwork?

[Ducks]

Maybe some of you educated folks here can help me, because I'm at the end of my rope about this.

We are looking to get a VV licence to rent our existing place in Caleta. I've been on http://www.cabildofuer.es/cabildo/ and have the necessary form, including a list of what documents are required to apply. What it doesn't have is any information about what you're supposed to do with it once it's filled in? There's no email or postal address! I've also seen some agents offering to do this as a service, but they have additional documents on their list of requirements which aren't on the official form, so now I'm not sure what's needed.

Went into the town hall today for some info, and the second they heard the words "VV licence" they refused to discuss anything further, just kept saying "You must go to the Cabildo building in the city" and wouldn't entertain any questions, not even about how to make an appointment or if one was needed, or the document that they are supposed to provide for this. I could best describe the experience as "impressively unhelpful".

Has anyone done this process recently and can share any insights? I'd appreciate whatever information anyone has to share!

[windermeregolfer]

Sorry can't personally help with the procedure details but a question to start, if you are going to let your property how are you going to market it and manage it? If you are going to use a local management company then surely they can assist you with all the requirements and procedures.

If you are going to market end manage it yourself then you may need to get assistance from someone like Miguel at Boxx Pro.

[Cotillo_Tom]

Hi Ducks,

The process is handled by the Cabildo but it sounds as if you went to the Ayuntamiento. Different organisations (councils) with different responsibilities. It's a bit like buying meat from Lidl, then complaining to Mercadona because it was off!

Sorry if that sounds a bit harsh, but I suggest you go and visit the Cabildo Offices for any forms, assistance etc. Good luck.

Tom.

[Ducks]

If you are going to market end manage it yourself then you may need to get assistance from someone like Miguel at Boxx Pro.

I'm planning on handling the online stuff re: bookings and inquiries, and a friend should be managing the check-in/check-out/cleaning etc.

I'm afraid I've never heard of Boxx Pro, what is it they do?

[Ducks]

The process is handled by the Cabildo but it sounds as if you went to the Ayuntamiento.  Different organisations (councils) with different responsibilities.  It's a bit like buying meat from Lidl, then complaining to Mercadona because it was off!

I understand it's not their responsibility, but I feel it's a little rude to state "we do need to provide one of the documents you need, but we won't tell you which one or anything else until you have been to the Cabildo" then refuse to tell me how to contact them or if an appointment was required. "I don't have to help, so I won't" is a disappointing attitude when there were two staff members and zero other customers. I'm sure they have better insight into the workings of the government they work for than a random foreigner off the street; they may not be the same organisation, but they're hardly competitors. I always find it disheartening when someone is in a position to help just with a few minutes of their time, but simply can't be bothered.

If anyone does know the process for contacting the Cabildo about this matter, I'd appreciate it! I can see you can make an appointment via the website, but I can't find out if those are generalised or specific. I don't want to make one and trek up to the city only to discover we've wasted our time and an appointment slot because it's another case of "not my department".

[Ducks]

UPDATE: we have spoken with Yolanda at Liberty insurance, and she will handle this for €250.

She's a very competent and trustworthy person we're familiar with, so we're happy to go with her.

Just in case anyone else is in this situation in the future, that's an option!