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Aguas Antigua office
#1
I understand there is now a local office/shop in Caleta for Aguas Antigua.  Can someone please tell me where it is and the opening hours?
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#2
Its near 'Just 4' - opposite Fado Rock, but I'm  not sure of the opening times - sorry.
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#3
I am pretty certain it is M-F 10:00- 14:00, definitely not open Sat and Sun
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#4
(12-09-2019, 07:38 AM)classic Wrote: Its near 'Just 4' - opposite Fado Rock, but I'm not sure of the opening times - sorry.

The office is between Just4 and Islatold.

More info from their website:

Address: CC Castillo Plaza Local 3, Avda. Juan Ramón Soto Morales, 7.
Caleta de Fuste - Antigua 35610

Opening hours: Monday to Friday 9:00 am - 1:00 pm

Phone number:  900 100 720 (Customer Service and Breakdowns 24 h)

Online contact form: Click here

Website: www.aguasdeantigua.com


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#5
I had occasion to visit re residencia number or passport or something similar.
Very efficient and easy to deal with. Out in about 10 minutes and drinking coffee at the corner.
Bit of friendly advice, go early.




EDIT Possibly talking about Oficina de Turismo, not Aguas Antigua, LOL. Will remove it and shoot a PM to Rasputin. Sam.

EDIT #2 Restored. Sam.
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#6
Not much point trying to help people when you’re posts are removed.
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#7
(12-09-2019, 04:08 PM)Rasputin Wrote: Not much point trying to help people when you’re posts are removed.

Sorry Rasputin, all restored.

May I ask why would they need your residencia number or passport?
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#8
If you are a resident you can apply for a reduced water tariff.

I'm on this tariff.
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#9
The auld heads going I can’t recall if it was my resedencia number or my passport. And yes captain there is some small discount on water charges but both myself and er indoors would need to be there at the same time with all our paperwork. The once we attempted to do it were given the runaround and we said Eff for a game of soldiers and haven’t attempted it since.  This was when the only office was on the way to Antigua.
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#10
Thanks, never realised there's a cheaper tariff for residents. We pay our water to the comunidad and (would expect to) have a better tariff this way even if we're not residents.
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