What has happened at the Maxorata?

[Amont100]

What in the world has happened to the staff at the Maxorata? We returned this week after a visit in may to find a complete change in staff and atmosphere had taken place 2weeks ago. In particular the main bar has gone from a happy, bubbly place to be, to a place where the staff don't speak, even to each other, and the atmosphere between them is appalling. 

Does anyone know where Juan (aka Grand pappi)  and his bar crew have gone?

[Sam]

I heard they are understaffed and there could be quite long queues at the reception. Never stayed there, though.