Hi folks.

We moved in to our house 6 months ago. Our lawyer set up electricity and water contracts for us, but we are yet to be billed.

Endesa's system seems to have a series of problems! We received no bills, could not access the portal, and then could not see any information. Having emailed them, then had a video call and then used their online chat they finally said that their systems had problems and that we would be offered the chance ot back pay monthly...though they cannot tell us