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I would have thought that everyone knows about this shower by now.
Maybe some people see a cheap headline price and book with the airlines. It’s an expensive lesson so be careful.
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I think most people by now recognise that Goldcar are basically crooks. In the Canaries, I've always found Pluscar and Cicar to be good value and basically honest. Unfortunately, the choice in mainland Spain is often more restricted. I used Solmar once from Murcia and they charged my card with €1000 excess which they refused to refund - it took 6 months or so for my card company to get it back. I now actively seek out hire companies which don't want excess deposits.
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I can’t understand how Goldcar are still in business with the amount of bad publicity they get, I can only assume it is through some of the airline off when you don’t know who you get when you’re booking, and others that don’t think to research the available car hire companies before they engage them.
I only used Goldcar once and it wasn’t me that booked it, it was a friend who comes over to Fuerteventura with me and he decided to surprise me with a car hire as I normally do the hiring. Anyway needless to say it was a financial disaster. I had known from the reviews on the old forum to avoid GC like the plague but as it had already been paid for we proceeded, but before we left it cost my friend another €300 before we could drive out the gate. This compared to my average car hire with plus car of less than €100 for a Fiat Qubo for a week with no extras.
GoldCar gets its name from making gold from renting cars and ripping off people.
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Hi Tom,
That is shocking !! I have NEVER washed a hire car car prior to return, as far as I am concerned that is part of the service you are paying sweetly for. Didn’t get charged a cash deposit though. It was a 900€ “block” on a credit card. We shall see !!!
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I have hired cars in Europe, USA, Canada, Australia and have never been expected to return it washed. I do know that some of the car hire companies in a Fuerteventura will charge you if you bring the car back with sand in the cabin and in the boot, and rightly so I say. If I have the grandkids with me and we’ve Ben to the beach I always go to a petrol station and vacuum the car before returning it.