Ryanair Schedule Change...

[Spitfire58]

I would also agree. I have often complained about RA’s pricing methods in terms of the devious ways of bumping up the final price (sitting together, carry on bag changes, priority boarding etc) but they are little different from anyone else. In Scotland we also struggle for carriers with direct flights & are stuck with the same options as WG. I hope RA don’t go under as it would make it even more difficult to get decent price flights

[Derry]

Have to say we are limited and can only use Ryanair, as Air Lingus don’t fly from Dublin over the summer months .
If it wasn’t for the likes of Ryanair, people would still be paying huge sums to travel. As long as you accept you get what you pay for ,I have no issues with them . 
10 min schedule changes used to be made to allow aircraft to line up from other routes . Don’t forget, planes cost operators Money when sitting on the ground.

[FVmouse]

Have to say that like C T Man we have no issue with Ryan Air, we use them as a commute service, like a bus or train, to get us to and from Fuerteventura for the most economical price.  The one issue we have had was of our own making for not using a VPN when making a booking.

In the past we have been happy to use and with Easy Jet but the service from the north of England to Fuerteventura is very limited and only from Liverpool.

Living in Cumbria we already have to commute 65 miles or one and half to two hours by road to get to an airport and as two of the three airports we could use do not have train links, as we don't like to leave the car at the airport for more than 10 days, we are limited to Manchester Airport so it is RA, Jet2 or TUI and most certainly we would not want to take 2 flights to get to Fuerteventura.

With regards to the 10 minute flight time change on our return flight to Manchester in July my take on this is that as the outboard flight arrives at the original scheduled time it is the turn round that is taking longer which may be due to Fuerteventura airport being busier.

I think that’s the rather obvious point. When you’ve had no issue, as I hadn’t for over 70 flights then they are fine, maybe even great. But so is everyone else when they’ve had no issues either.

The test of a decent company is how they treat their customers (aka hotel guests) when things do not go to plan. 

Right now Ryanair is showing their true colours. You don’t care because it hasn’t affected your plans.

Over 70 untroubled flights now counts for nought with me. Recently I have seen first hand and very close up how the different airlines have acted in very difficult times, and Ryanair is not just at the bottom of the list, it is on the next page. It is actually breaking the law.

Simple question. You get stranded in FV after they cancel your flight to the U.K. on 25 March. You make your own way home by alternative means at great cost (whilst other airlines put more planes on). You don’t bother trying to ask for compensation to cover these re-routing costs even though this falls under their duty of care, but simply want your Money back for the part of the service they didn’t honour. You are told the refund should be made before 15 May !!! How would you feel ?

As I say, you’re alright Jack so no problems. Maybe next time you will be me.....

[FVmouse]

Have to say we are limited and can only use Ryanair, as Air Lingus don’t fly from Dublin over the summer months .
If it wasn’t for the likes of Ryanair, people would still be paying huge sums to travel. As long as you accept you get what you pay for ,I have no issues with them . 
10 min schedule changes used to be made to allow aircraft to line up from other routes . Don’t forget, planes cost operators money when sitting on the ground.

I’m not bemoaning the likes of Ryanair (low cost carriers), I’m bemoaning Ryanair.

EDIT: Removed the last sentence as offensive. Sam.

[Spitfire58]

Don’t think any of us were saying that FV. Everyone acknowledges the way the airline companies have behaved in all this. All you have to do is read comments on here or FB to see that & I don’t think any of the other bare bones flight choices have behaved any better or worse in one way or another. The point was simply being made that some people (myself included) have little enough choices by their geographic location. Sometimes it is necessary to make choices in a different world one would wish not to have to make

[windermeregolfer]

I think that’s the rather obvious point. When you’ve had no issue, as I hadn’t for over 70 flights then they are fine, maybe even great. But so is everyone else when they’ve had no issues either.

The test of a decent company is how they treat their customers (aka hotel guests) when things do not go to plan. 

Right now Ryanair is showing their true colours. You don’t care because it hasn’t affected your plans.

Over 70 untroubled flights now counts for nought with me. Recently I have seen first hand and very close up how the different airlines have acted in very difficult times, and Ryanair is not just at the bottom of the list, it is on the next page. It is actually breaking the law.

Simple question. You get stranded in FV after they cancel your flight to the U.K. on 25 March. You make your own way home by alternative means at great cost (whilst other airlines put more planes on). You don’t bother trying to ask for compensation to cover these re-routing costs even though this falls under their duty of care, but simply want your money back for the part of the service they didn’t honour. You are told the refund should be made before 15 May !!! How would you feel ?

As I say, you’re alright Jack so no problems. Maybe next time you will be me.....

FV - Excuse me but this thread started with a post about a 10 minute schedule change NOT as thread about cancellations refunds in the current unfortunate crisis we find ourselves.

I was NOT commenting on the way any of the airlines have or have not treated their customers in relation to cancellations and refunds.

[Spitfire58]

Got my email cancellation from RA yesterday evening for flight out 3rd May with the option for refund or reschedule. Took the refund as no saying when it will be clear to rebook. Filled in the v simple request online (attached) & says paid back to bank in 20 days. Plus follow up email confirming request. Will have to wait on them catching up to the return flight date as these were booked separately. All seems straightforward at the moment. Praise where it is due, we’ll done Ryanair. Will update when I actually get it 😁😁

[Jason W]

Got my email cancellation from RA yesterday evening for flight out 3rd May with the option for refund or reschedule. Took the refund as no saying when it will be clear to rebook. Filled in the v simple request online (attached) & says paid back to bank in 20 days. Plus follow up email confirming request. Will have to wait on them catching up to the return flight date as these were booked separately. All seems straightforward at the moment. Praise where it is due, we’ll done Ryanair. Will update when I actually get it 😁😁

Good luck - did exactly the same 3 weeks back, very simple process but no reschedule option. No refund though, received further emails recently saying refunds were now 20 working days.
I don't really expect a refund and won't waste time getting angry, if it comes then so be it, a little bonus.

[Spitfire58]

Got my email cancellation from RA yesterday evening for flight out 3rd May with the option for refund or reschedule. Took the refund as no saying when it will be clear to rebook. Filled in the v simple request online (attached) & says paid back to bank in 20 days. Plus follow up email confirming request. Will have to wait on them catching up to the return flight date as these were booked separately. All seems straightforward at the moment. Praise where it is due, we’ll done Ryanair. Will update when I actually get it 😁😁

Good luck - did exactly the same 3 weeks back, very simple process but no reschedule option. No refund though, received further emails recently saying refunds were now 20 working days.
I don't really expect a refund and won't waste time getting angry, if it comes then so be it, a little bonus.

Hi Jason,
Well I for one will be getting extremely angry & taking it up with them if the refund doesn’t follow as a matter of course. I accept the fact that it may well take time due to the current circumstances but it had better appear or they will know all about it. I can put up with a lot of things but not BS !!

[Derry]

Hi Ron and Jason, we had our Ryanair flights on 30th April and 16th May cancelled , I rescheduled one flight to Oct with no problems and have requested refund on second one (due in 3 weeks) will keep you posted. Although Ryanair are not charging a rebooking fee I did notice to move a hold bag costs additional 15 euro .
As each plane carries 190 passengers and considering the amount of cancelled flights, it’s not really surprising airlines are struggling with refunds .