Posts: 1,672
Threads: 70
Joined: Oct 2018
Reputation:
4,659
Hi have just gone to make a payment to someone who I paid before and find there are no longer any beneficiaries on my account.
Has anyone else had this issue?
John T - Dreaming of A Hole In One
Posts: 975
Threads: 37
Joined: Nov 2018
Reputation:
2,617
Ours is working perfectly John.
Do not confuse my personality with my attitude my personality is down to me, but my attitude depends on you!
3 users say Thank You to Johnrgby for this post
Posts: 975
Threads: 37
Joined: Nov 2018
Reputation:
2,617
John having given it some thought

. all you need to do is find your last payment to whoever it is on your statement, download it and use the info there to make any other payments.
Do not confuse my personality with my attitude my personality is down to me, but my attitude depends on you!
3 users say Thank You to Johnrgby for this post
Posts: 52
Threads: 10
Joined: Nov 2018
Reputation:
116
Check that when signing in you have used the ‘personal’ header, not ‘business’. I somehow did the latter recently and had the same problem until I signed out and back in again, this time correctly!
3 users say Thank You to gattaca66 for this post
Posts: 818
Threads: 15
Joined: Oct 2018
Reputation:
1,073
Hi John, do they not have an online presence ? That’s one reason I like Caixiabank, with the App & a full website if necessary I can do all online