Sabadell Query

[windermeregolfer]

Hi have just gone to make a payment to someone who I paid before and find there are no longer any  beneficiaries on my account.

Has anyone else had this issue?

[Sam]

Hi have just gone to make a payment to someone who I paid before and find there are no longer any  beneficiaries on my account.

Has anyone else had this issue?

We had exactly the same issue about one year ago and took us a good 20 minutes to find it in the account. (Un)fortunately, we don't bank with them anymore so can't help. If you won't be able to find it, just pop down to Atlantico branch and talk to Martina, I'm sure she'll be able to locate the details for you.

[Johnrgby]

Ours is working perfectly John.

[Can the Man]

Mine works fine.

[Johnrgby]

John having given it some thought   . all you need to do is find your last payment to whoever it is on your statement, download it and use the info there to make any other payments.

[gattaca66]

Check that when signing in you have used the ‘personal’ header, not ‘business’. I somehow did the latter recently and had the same problem until I signed out and back in again, this time correctly!

[windermeregolfer]

Thanks for replies, still no beneficiaries but as John R indicated I went back to a previous payment and printed off the details to start al over again, will be off to bank in the morning

[Spitfire58]

Hi John, do they not have an online presence ? That’s one reason I like Caixiabank, with the App & a full website if necessary I can do all online

[windermeregolfer]

Hi John, do they not have an online presence ? That’s one reason I like Caixiabank, with the App & a full website if necessary I can do all online

Hi Ron - Yes there is an online help but it is just as handy for me to take 10 minute walk to branch and sort face to face.

[TamaraEnLaPlaya]

In Sabadell Corralejo today: