Hi , just a reminder of mandatory masks almost everywhere. Stay safe.

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Digital signature
#1
You Anybody had troubles completing the digital signature process after receiving the email ? I have an iPhone and it says it Cannot support my browser ‘Navegador no soportado’ any help would be appreciated   Thumbs Up
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#2
Not sure how it works on an iPhone, but on a Mac you need to add it to your keychain..

I would suggest using google translate and searching in spanish.

Youtube can auto translate subtitles, so you could watch a Spanish vid and still get enough info to follow the steps.
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#3
Have a look through this thread and see if anything helps. Has your phone done an update since you started the process? 

https://fuerteventura.click/Thread-Obtai...-Signature
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#4
(22-09-2020, 01:43 PM)Witmaj Wrote: You Anybody had troubles completing the digital signature process after receiving the email ? I have an iPhone and it says it Cannot support my browser ‘Navegador no soportado’ any help would be appreciated   Thumbs Up

As it is the browser that seems to be the problem it could be that their system doesn`t work on safari even if its an older version or a newer version.

I used to have this problem with the Spanish tax office (AEAT). They only used internet explorer. So every time I had to use a computer & use IE in order to complete any information I wanted to complete on their systems as any other browser just wasn`t compatible. 

Therefore I would try downloading the digital signature onto a device with IE.

https://www.wikihow.com/Use-an-Alternate...ne-or-iPad
Or use this link to switch your phone to a different browser. (warning I have never tried to change browser on IOS so at your own risk).
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#5
The problem would be that it tells you explicitly to carry out the entire process on same hardware and software and not to allow updates between A and Z.
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