Banco Sabadelle request for Mandatory documentation.

[Can the Man]

I got an email from Banco Sabadelle yesterday with the following request. Just wondering if anybody else has had a similar request

As a Banco Sabadell customer, you must keep your identity document up to date and send us certain information justifying your activity and financial standing in order to comply with the law.

Please note that, as we have communicated to you before, if we do not obtain the necessary information, we may apply operational income restrictions on your accounts.

The information to be updated in your case is as follows:

Your identity card. You can do this from:

- Your remote banking. Go to the drop-down menu next to your name and click on My Profile > DNI Pending.

- The Banco Sabadell App. Go to Profile > Settings > My personal data > Update DNI/NIE.

Documentary proof of financial standing. For example, for non-residents, your tax return from your country of tax residence and, if you file it, also form 210 (Non-Residents’ Income Tax without permanent establishment [IRNR in its Spanish initials]).

If you do not file an income tax return:
And you are an employee, your last three payslips.
And you are an annuitant, the contracts of the properties you rent.
And you are a pensioner, the annual pension certificate.
And you are unemployed, the annual unemployment certificate.
Or, if applicable, certificate of receipt of benefits or certificate issued by a religious body.

If you do not have a paid activity, you need to include the documentation that proves the financial standing of the person who provides the income to the account(s) where you are the account holder; you must also indicate your relationship with that person.

Thanks in advance

[Will]

Just speaking in general you'd get that after the old document either expired or the bank had some time limit. Not everyone will get it at once.

[MB30]

Yes had the same a few days ago. Just had to scan a P60 and attach it via their app. Hopefully that will suffice.

[Johnrgby]

We have been customers for nearly 10 years, and have never been asked for our ID or anything else??

[Perrypower1]

Have been a customer since 2014 and a few months ago got the same request, sent copies of what they asked for and have not heard from them since

[IHX]

Its absolutely insane a bank is asking for your tax and income information. Don't know which countries adjust to this as well, because most of the normal European banks don't apply such idiotic rules.

We've been trough the same with Caixa, provided everything, costed us about 500 euro and many days and stress to manage everything, only to find out they want to change your bank account, which you have to pay for as well and quadruple the costs.

For us this was the limit. Spanish banks are brutal, idiotic and crazed, with their costs and bad bad customer services. Wondering how this in Spain is possible under European appointments.

My advise is to operate with a normal European bank and quit with Spanish bank. Because of SEPA you can pay everything necessary in Spain.

[Can the Man]

I spoke to BS today, apparently it is the law so they can determine where you receive your wealth from and not from illegal dealings. They have told me I don’t need to send my ID as this was a mistake as they have a copy of my passport and it’s up to date . So I’ve uploaded what they needed.

[bksk2004]

Been with Sabadell (Solbank) nearly 20 years. Received the same message from Sabadell a few days back but when I logged on they just wanted me to verify my email address.

All done!