Posts: 5,430
Threads: 1,271
Joined: Nov 2018
Reputation:
15,666
I ordered an item for £48 from amazon UK last night. On top of postage it charged me £7.20 estimated import fees. The blurb said the company had 180 days to file paperwork proving they had paid fees. If less than estimated I would be refunded difference back to my credit card. If the company didn't file paperwork within 180 days I would be refunded the full 7.20. Lots to keep track of now with orders..... My biggest concern is if Customs go back to their previous practice of charging for the package to be forwarded on from them when you've already paid delivery to your address, that was/is a disgraceful practice.
Living my dream
Posts: 242
Threads: 32
Joined: Jul 2019
Reputation:
727
The amazon payment with a customs deposit does simplify life. But it does also mean that you will 100% be charged for something.
All delivery companies will charge a "Customs Clearance Fee" which is usually on top of anything already paid, and excluding the actual customs fees.
For some, this can be upwards of €35 just to file the customs paperwork even if there is no customs due.
Not sure if this is what you've experienced Tamara.
I think moving forward I will restrict my amazon purhcases to .ES or .DE since they are still inside of the EU and less likely to be hit with any additional tariffs or delays.
3 users say Thank You to McAdam for this post
Posts: 5,430
Threads: 1,271
Joined: Nov 2018
Reputation:
15,666
Just had 4 parcels delivered by Coreos 👍 all stuff ordered from UK before Christmas. No charges.
Living my dream
Posts: 219
Threads: 21
Joined: Dec 2018
Reputation:
626
Here is tracking for a £12.49 Blu Ray from Amazon UK:
Monday, 4 January - Package departed an Amazon facility Rochester, Kent
Tuesday, 5 January - Initiated & cleared customs clearance process, SOUTHEND-ON-SEA, Essex
Thursday, 7- January Package arrived at an Amazon facility Getafe, Madrid
Friday, 8 January - Package departed an Amazon facility Getafe, Madrid
Parcel arrived at a carrier facility Madrid
Thursday, 14 January - Initiated customs clearance process TILBURY, UK
No more updates
Duh!
3 users say Thank You to Tardis for this post
Posts: 64
Threads: 5
Joined: Jul 2020
Reputation:
208
Placed an order on Amazon.es on the 7th of January using Amazon Global delivery option - received the item today 18th of January. Not too bad given the delays due to heavy snow on the mainland. It's interesting following the item journey though! Started in Sevilla, on to Vitoria then Leipzig in Germany, back to Vitoria before Madrid then in the end onto the Canaries!
Monday
January, 18 2021- 13:20 Local time | Delivered - Signed for by: xxx | PUERTO DEL ROSARIO
Friday
January, 15 2021- 14:58 Local time | Forwarded for delivery| LAS PALMAS - SPAIN
- 13:41 Local time | Arrived at Delivery Facility in LAS PALMAS - SPAIN| LAS PALMAS - SPAIN
- 11:17 Local time | Clearance processing complete at LAS PALMAS - SPAIN| LAS PALMAS - SPAIN
- 08:51 Local time | Arrived at Sort Facility LAS PALMAS - SPAIN| LAS PALMAS - SPAIN
- 04:19 Local time | Customs status updated| LAS PALMAS - SPAIN
Thursday
January, 14 2021- 22:48 Local time | Departed Facility in MADRID - SPAIN| MADRID - SPAIN
Wednesday
January, 13 2021- 12:23 Local time | Shipment on hold| MADRID - SPAIN
Monday
January, 11 2021- 19:19 Local time | Shipment on hold| MADRID - SPAIN
- 18:00 Local time | Processed at MADRID - SPAIN| MADRID - SPAIN
- 16:12 Local time | Arrived at Sort Facility MADRID - SPAIN| MADRID - SPAIN
- 00:55 Local time | Departed Facility in VITORIA - SPAIN| VITORIA - SPAIN
- Transferred through VITORIA - SPAIN| VITORIA - SPAIN
Sunday
January, 10 2021- 18:21 Local time | Departed Facility in LEIPZIG - GERMANY| LEIPZIG - GERMANY
Saturday
January, 09 2021- 02:30 Local time | Processed at LEIPZIG - GERMANY| LEIPZIG - GERMANY
- 01:59 Local time | Arrived at Sort Facility LEIPZIG - GERMANY| LEIPZIG - GERMANY
Friday
January, 08 2021- 23:18 Local time | Departed Facility in VITORIA - SPAIN| VITORIA - SPAIN
- 22:23 Local time | Processed at VITORIA - SPAIN| VITORIA - SPAIN
- 22:13 Local time | Arrived at Sort Facility VITORIA - SPAIN| VITORIA - SPAIN
- 21:10 Local time | Departed Facility in SEVILLA - SPAIN| SEVILLA - SPAIN
- 18:23 Local time | Processed at SEVILLA - SPAIN| SEVILLA - SPAIN
- 11:17 Local time | Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL| SEVILLA - SPAIN
Everyone you meet is fighting a battle you know nothing about. Be kind. Always.
5 users say Thank You to Rome77 for this post
Posts: 128
Threads: 25
Joined: Dec 2018
Reputation:
246
An update on my original post, parcel posted in Inverness 10th Dec 20, actually arrived Friday 15th Jan 21, very frustrating as post office in Caleta closed Saturday so never got till the Monday.
Posts: 5,430
Threads: 1,271
Joined: Nov 2018
Reputation:
15,666
Rome77
I'd be tempted to email Jeff with those details - see what he has to say! Jeff@Amazon.com
I agree the time is quite good for here but it seems an unnecessarily large carbon footprint.
Living my dream
Posts: 4,345
Threads: 222
Joined: Oct 2018
Reputation:
14,010
(10-01-2021, 02:25 PM)Captain Sensible Wrote: We posted a small parcel to Madrid at the post office in Caleta on 18 December. It still hasn't arrived.
The parcel arrived at the address in Madrid today!
It took 7 weeks!
Posts: 5,430
Threads: 1,271
Joined: Nov 2018
Reputation:
15,666
They seem to be getting backlogs sorted. I received 2 parcels today, 1 posted 15th Dec, 1 posted 21st Jan, both from UK.
Living my dream
Posts: 128
Threads: 25
Joined: Dec 2018
Reputation:
246
My parcel finally arrived, taking 5 weeks.
|