Making sense of Endesa account— help!

[Ducks]

After much back and forth, have finally been able to register for Endesa online. Hurrah. Problem is, absolutely none of this is making sense to me.

The tariff I am using is Endesa Libre, I have been able to establish that much. It says it's set at 5.75KW/h both off peak and peak. Which implies a flat rate independent of the time of usage?

However, on the bill itself, it breaks consumption into "power" and "energy". Each has 2 amounts under it, at different prices.

Potencia ......................................................................................................................... xx,xx €
Pot. P1 5,750 kW x 0,099431 Eur/kW x 59 días ........................................... xx,xx €
Pot. P3 5,750 kW x 0,032702 Eur/kW x 59 días ........................................... xx,xx €
Energía ........................................................................................................................... xx,xx €
Consumo Punta x kWh x 0,167471 Eur/kWh ....................................... xx,xx €
Consumo Punta x kWh x 0,167422 Eur/kWh ..................................... xx,xx €

To make matters more confusing, in the account online, it says things like this:

Know the power you need

If the power is insufficient there is a risk that the leads will jump; if it is excessive you will be incurring an extra cost.

and

You can request to attach the bulletin (it is valid for 20 years), with an additional cost (installation review) of 8.01€.

The leads will jump?! What leads?! What bulletin?!

I am hugely confused and would greatly appreciate input from anyone who has more experience with these matters.

[Cotillo_Tom]

I can't even explain it all, but here goes with a partial explanation:

Potencia is the maximum capacity of supply you consume. Mine, for a 2 bedroom apartment, is 4,800 kW, which I think equates to 4.8 Kilowatts. The higher than number, the more you pay for the electric you use. The first two lines refer to the daily charge you pay for that capacity supply.

For me, I pay 0.089319 and 0.016314, which is less than you pay, so I guess you have a higher potencia.

The reference to leads jumping means if you exceed your potencia, the mains fuse will trip = no electricity. Unplug any appliances and switch back on.

I don't have a clue what the correct potencia is, that needs an electrician. He/She would need to add up the total requirement of everything in your property, so there will be big differences between properties. For example, air con or no air con? Pool or no pool? Water heater or solar panel? How many rings on your hob?

The potencia sets the consumption rate, shown as Consumo, or consumption. I pay 0.229206 and 0.229157. That might seam expensive, but I do get a 22% discount as I'm on the Happy Hour Tarriff (no longer available unfortunately).

As for the bulletin, sorry I don't have a clue, but it doesn't appear on my bill.

Hope that helps a little.

Tom.

[Ducks]

I can't even explain it all, but here goes with a partial explanation:

Potencia is the maximum capacity of supply you consume.  Mine, for a 2 bedroom apartment, is 4,800 kW, which I think equates to 4.8 Kilowatts.  The higher than number, the more you pay for the electric you use.  The first two lines refer to the daily charge you pay for that capacity supply.  

For me, I pay 0.089319 and 0.016314, which is less than you pay, so I guess you have a higher potencia.  

The reference to leads jumping means if you exceed your potencia, the mains fuse will trip = no electricity.  Unplug any appliances and switch back on.

I don't have a clue what the correct potencia is, that needs an electrician.   He/She would need to add up the total requirement of everything in your property, so there will be big differences between properties. For example, air con or no air con?  Pool or no pool?  Water heater or solar panel?  How many rings on your hob?

The potencia sets the consumption rate, shown as Consumo, or consumption.  I pay 0.229206 and 0.229157.  That might seam expensive, but I do get a 22% discount as I'm on the Happy Hour Tarriff (no longer available unfortunately).

As for the bulletin, sorry I don't have a clue, but it doesn't appear on my bill.

Hope that helps a little.  

Tom.

That helps a lot; I really appreciate the thorough response. They suggest we could lower the Potencia (currently 5,750 kW), but it's probably easier to leave it as it is. (Even requesting a change costs a tenner and can only be done once a year!)

Main question I suppose is why there are two rates on consumption when this "endesa libre" rate is supposed to be a flat rate with no peak/offpeak distinction. If it isn't flat rate, how do I know when peak times are for this tariff?

[Will]

The first part is a flat amount. The second lower bit is the per kw/h bit. You'll notice this is the same amount for both times

[Ducks]

The first part is a flat amount. The second lower bit is the per kw/h bit. You'll notice this is the same amount for both times

Ah, so even if you are on the flat rate tariff, you still have two different rates for the Potencia part? That makes a horrible kind of sense. Thank you!

[Will]

If I'm reading it right it doesn't add up to much. A total of 0.70€ or so for every two months.

[Ducks]

If I'm reading it right it doesn't add up to much. A total of 0.70€ or so for every two months.

I had redacted figures which probably led to confusion, but it's quite a bit more than that— more expensive one works out at about €33, and the cheaper one another €11. If they were both at the cheaper p3 rate, it would be a total of €22 instead of €44. Not an enormous difference, and tolerable since it shouldn't change, but not nothing, either.

[Will]

I missed read it. Sorry.

[Ducks]

I missed read it.  Sorry.

It's not easy trying to make sense of this stuff, even before someone cuts a chunk out of it!