Correos Delivery

[Johnrgby]

"I've received one of the parcels today!! There was a letter in my post box from customs on Friday. I emailed them everything they asked for over the weekend and they released it 👍 3+ months!!"
Hi Tamara, can I ask did this package incur Tax and if do how long from it being payed was it released?

[TamaraEnLaPlaya]

Hi John. 
No tax, value was about 50E.
I emailed over the weekend and received parcel on Mon or Tuesday, can't remember now.

[Tardis]

A small tracked package with NIE number that was sent from Germany on 22 February arrived on 14 April (just over 7 weeks)

Here's an article posted today on the Diario de Fuerteventura website.  It does not sound very encouraging:

https://www.diariodefuerteventura.com/no...-lanzarote

This has now been going on for about seven months and and it does not seem to be getting any better.

[Johnrgby]

I read an article a month or two back where someone had completed a survey on World Postal systems as you would expect Switzerland was number one with Austria Germany and the Netherlands in the top 10/12, Spain 57th behind Albania, Croatia and Morocco
Enough said I think

[Johnrgby]

Ok I now have the Fees, and it Comes to circa €63, made up of €20.35 Import duty €19.20 IGIC  3 separate charges 2 @ 7% and 1 @3% €18 charges for the presentation to customs €4.80 charges for calculating the aforesaid costs, gives me two options one pay at the Post office, or pay by bank transfer which apparently incur further delay while the payment is being cleared  you simply could not make it up.

[Johnrgby]

Ok I go to the post office yesterday and pay the enquired amount, it was stamped entered on the system and returned to me, so I ask what happens now " you wait " Ok I am used to that, then an hour ago I get this :-

"Good morning.

 

The document we are requesting we do not have and we do not see it in the conversation history. This document is required by Pharmacy to be able to carry out its control, without it they will never allow the import. Finally, we inform you that the payment of the budget does not imply the release of the shipment, but supposes the beginning of the customs procedure. In your case, first you have to carry out the Pharmacy control that can take up to 20 days, and once we have the resolution we dispatch the merchandise before the Tax Agency waiting for us to release the import, to be able to release and process its shipment to destination.

 
Best regards."
Has anyone any clue what they are talking about as I am totally confused.

[Zapparocks]

Now this is getting laughable, received a customs form in the post for the phone they told me they had lost so it must have turned up after my sister tried to reclaim the cost from the Royal Mail, might be a tip for others in future

[Johnrgby]

Ok I go to the post office yesterday and pay the enquired amount, it was stamped entered on the system and returned to me, so I ask what happens now " you wait " Ok I am used to that, then an hour ago I get this :-

"Good morning.

 

The document we are requesting we do not have and we do not see it in the conversation history. This document is required by Pharmacy to be able to carry out its control, without it they will never allow the import. Finally, we inform you that the payment of the budget does not imply the release of the shipment, but supposes the beginning of the customs procedure. In your case, first you have to carry out the Pharmacy control that can take up to 20 days, and once we have the resolution we dispatch the merchandise before the Tax Agency waiting for us to release the import, to be able to release and process its shipment to destination.

 
Best regards."
Has anyone any clue what they are talking about as I am totally confused.

Further to the above I have today been back to the post office, and he was as confused as me until he looked up the documents, and I had omitted the specific use, which he has now added and resent, i await further emails

[Johnrgby]

While the saga continues with my package from the UK now at 72 days, an item from China has been returned to the supplier with no apparent reason see below

• 5 may5:16
• 
  
  Returned to sender
  Sunyou
  4 may5:46
• Spain, on the way
  Sunyou
  4 may3:46
• Spain, customs clearance in progress
  Sunyou
  4 may3:45
• Spain, arrived at the facility
  Sunyou
  21 april10:01
• Spain, on the way
  Sunyou
  11 april23:09
• Spain, arrived at the destination airport
  Sunyou
  9 april5:32
• Departed from hong kong
  airport HONG KONG
  Sunyou
  8 april16:09
• Left Sunyou Facility, Last Mile Number LL461529971LU
  CHINA, SHENZHEN
  Sunyou
  7 april20:10
• Acceptance, sent to spain
  CHINA, SHENZHEN
  Sunyou
  6 april9:07
• Pre-shipment information sent to Spain
  Sunyou
  
  

any one any thoughts?

[Zapparocks]

How long did you have the customs form before replying?