Internet down in the whole north - emergency offer inside

[McAdam]

This morning I was awakened by my frantic wife who couldn't join an important meeting. The internet wasn't working.
After going up the road to the local Movistar point I could see that it wasn't just me.

I called a few contacts, many people are offline.

First action: Go and Get Cash
Most card machines and cash machines use the most common local internet provider to do all their processing. If the internet is down so are they.

I went to Corralejo and almost all cash machines were out of service - except Santander.

On the way home I discovered that Mercadona can only accept card payments from certain banks(one of their providers (caxia I think) is online and thus can process some cards).

I managed to set up my backup internet system, and installed all kits at clients sites.

My Movistar Contact confirmes the internet is down in the whole north, and a fix is still being worked on with no ETA.

If anyone has an urgent need for internet, send me a PM and you are welcome to drop by. Please bring your own tea bags.

I will update this thread when I get an ETA on a fix, but I would expect minimum tomorrow, maximum 2 days.

[McAdam]

There is a temporary fix in process, connections should start to come back up over the next hour or so.
Let's see if it will be stable!

[Sam]

Thanks for the update McAdam. Is this happening due to the Weather conditions or something unrelated?

[McAdam]

Thanks for the update McAdam. Is this happening due to the weather conditions or something unrelated?

As far as I know it is unrelated. Had it been due to the Weather we would have been without internet on saturday.

[Captain Sensible]

I've had internet all day since 7.45am so it didn't affect the whole island.

[Cotillo_Tom]

Have internet and landline from Movistar in Cotillo but mobile coverage has been on and off all day and a very weak signal (1 bar of 5 only) when working. 

Tom.

[McAdam]

I've had internet all day since 7.45am so it didn't affect the whole island.

You are in Caleta - correct?
It only affected the North (as writen in the title), confirmed in Corralejo, Lajares, La Oliva

[McAdam]

Have internet and landline from Movistar in Cotillo but mobile coverage has been on and off all day and a very weak signal (1 bar of 5 only) when working. 

Tom.

Interesting!
Seems like Cotillo had its own issues but different from the rest.
Should all be up and running now