TIE card Travel discount

[tigga1958]

Good morning and a happy new year to you all.

We changed our green Residencia cards last year for the new TIE cards, we used to travel with the old cards and get the discount can you travel with the new TIE cards and get the discount?.

We was told no because on the new cards it says  TEMPORAL.

We used the new TIE card last year on the ferry and got the discount?.

Any advice please.

Many thanks Bob.

[TamaraEnLaPlaya]

If you book online and if you input your details exactly as on your TIE you shouldn't have any problems. The last stage of a booking checks your details against the SARA database and tells you if you have been verified. I booked some stuff last night for a lady who was first registered here in Oct 2021 and it went thru no problem.
She had been to LaOliva ayuntamiento to ask for the 'travel cert' and was told she wasn't eligible which is BS. Resident is resident from day 1.

[tigga1958]

Many thanks for the information.

We also had been to LaOliva ayuntamiento to ask for the 'travel cert' and we was told we wasn't eligible as we were temp residents but before the new TIE card we always got the travel cert with no problem.

[windermeregolfer]

I concur with Tamara, I have obtained my TIE but have just booked online for our ferry back to the mainland in April and got our resident discount ok as we are in the system.

[tigga1958]

Hi to all,

 I have just booked flights to La Palma with Binta using our new TIE card, the site would not verify us as residents and the ticket says A Travel Certificate must be shown.
Is this the travel certificate that LaOliva ayuntamiento will not issue?.

We used our TIE card to Lanzarote 2 weeks ago with no problem.

Any advice please?.

[Cotillo_Tom]

How "new" is the TIE?  It might be that if very new, your details haven't got onto the travel database yet. Mine is a couple of years old now and the discount has automatically applied to flights and ferries.  

Tom.

[TamaraEnLaPlaya]

Hi to all,

 I have just booked flights to La Palma with Binta using our new TIE card, the site would not verify us as residents and the ticket says A Travel Certificate must be shown.
Is this the travel certificate that LaOliva ayuntamiento will not issue?.

We used our TIE card to Lanzarote 2 weeks ago with no problem.

Any advice please?.

The most likely explanation is that you did not enter your names on the Binter booking system exactly as you did for your TIE. This is often because of the different way names are entered in which boxes. Confusion can occur with middle names and lack of second surname. Sometimes auto fill causes the problem. 
If your ferry booking confirmed you OK previously then you are on the SARA database for travel discounts. 
Unfortunately there is nothing you can do with this booking except pay the full price. You can't change names. And as you said, La Oliva ayuntamiento are not issuing the travel certs.